Intellimote

Frequently Asked Questions

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In case of any problems please check if you have the newest version of the application.

What devices are compatible with Intellimote?

Please look at this list and also use a free Intellimote for iOS to be sure that your device will work.

I cannot connect to my TV

Open your TV's settings (usually you need to press the Home Button on your TV's remote and then select Settings) and make sure that following is set:

• Make sure your TV is connected to your local network
• Settings → Network → Home Network Setup → Remote Start => On
• Settings → Network → Home Network Setup → Remote Device / Renderer -> Remote Device / Renderer => On
• Settings → Network → Home Network Setup → IP Control → Authentication => Normal or Pre-Shared Key or Normal and Pre-Shared Key
• Settings → Network → Home Network Setup → IP Control → Pre-Shared Key => 1111 or any other key
• Settings → Network → Home Network Setup → IP Control → Simple IP Control => On

Should I allow incoming connections when asked by firewall?

Yes, Intellimote requires incoming connections to automatically discover compatible devices and to receive updates when their state changes (like volume, mute, content).

Compatible TV devices

Even if your device is not listed below or you have different type of Sony device (like blu-ray player), please use free Intellimote app on iOS to check compatibility of your TV.

Please always update your TV software to the latest version.

2018 Series:
US/Canada/Mexico/Latin America model
• KD Series:
KD-43X750F, KD-49X750F, KD-49X755F, KD-49X757F, KD-55X750F, KD-55X751F, KD-55X755F, KD-55X757F, KD-65X750F, KD-65X755F, KD-75X780F
• XBR Series:
XBR-49X900F, XBR-55A8F, XBR-55A9F, XBR-55X900F, XBR-55X905F, XBR-55X907F, XBR-60X830F, XBR-60X835F, XBR-65A8F, XBR-65A9F, XBR-65X850F, XBR-65X851F, XBR-65X856F, XBR-65X858F, XBR-65X900F, XBR-65X905F, XBR-65X907F, XBR-65Z9F, XBR-70X830F, XBR-70X835F, XBR-75X850F, XBR-75X855F, XBR-75X857F, XBR-75X900F, XBR-75X905F, XBR-75Z9F, XBR-85X850F, XBR-85X855F, XBR-85X900F, XBR-85X905F

Europe model
• KD Series:
KD-43XF8505, KD-49XF8505, KD-49XF9005, KD-55AF8, KD-55AF9, KD-55XF8505, KD-55XF9005, KD-60XF8305, KD-65AF8, KD-65AF9, KD-65XF8505, KD-65XF9005, KD-65ZF9, KD-70XF8305, KD-75XF9005, KD-75ZF9
• KDL Series:
KDL-43WF805, KDL-49WF805

Asia model(except Japan/China)
• KD Series:
KD-43X7500F, KD-43X8500F, KD-49X7500F, KD-49X8500F, KD-49X9000F, KD-55A8F, KD-55A9F, KD-55X7500F, KD-55X8500F, KD-60X8300F, KD-65A8F, KD-65A9F, KD-65X7500F, KD-65X8500F, KD-65X9000F, KD-65Z9F, KD-70X8300F, KD-75X7800F, KD-75X8500F, KD-75X9000F, KD-75Z9F, KD-85X8500F, KD-85X9000F
•KDL Series:
KDL-43W800F, KDL-49W800F

2017 Series:
US/Canada/Mexico/Latin America model
• KD Series:
KD-43X7500E, KD-43X8000E, KD-43X8200E, KD-43XE8005, KD-49X7500E, KD-49X8000E, KD-49X8200E, KD-49X9000E, KD-49XE8005, KD-49XE9005, KD-55A1, KD-55X8000E, KD-55X8200E, KD-55X8500E, KD-55X9000E, KD-55X9300E, KD-55X9500E, KD-55XE8505, KD-55XE9005, KD-55XE9305, KD-65A1, KD-65X8500E, KD-65X9000E, KD-65X9300E, KD-65X9500E, KD-65XE8505, KD-65XE9005, KD-65XE9305, KD-75X8500E, KD-75X9000E, KD-75X9400E, KD-75XE9005, KD-75XE9405, KD-77A1
• XBR Series:
XBR-43X800E, XBR-49X800E, XBR-49X805E, XBR-49X807E, XBR-49X900E, XBR-55A1E, XBR-55X800E, XBR-55X805E, XBR-55X807E, XBR-55X900E, XBR-55X905E, XBR-55X907E, XBR-55X930E, XBR-65A1E, XBR-65X850E, XBR-65X855E, XBR-65X857E, XBR-65X900E, XBR-65X905E, XBR-65X907E, XBR-65X930E, XBR-75X850E, XBR-75X855E, XBR-75X857E, XBR-75X900E, XBR-75X905E, XBR-75X940E, XBR-75X945E, XBR-75X947E, XBR-77A1E
• KJ Series:
KJ-43X8000E, KJ-49X8000E, KJ-49X9000E, KJ-55A1, KJ-55X8500E, KJ-55X9000E, KJ-55X9500E, KJ-65A1, KJ-65X8500E, KJ-65X9000E, KJ-65X9500E, KJ-75X8500E, KJ-77A1

Europe model
• KD Series:
KD-43XE8005, KD-49XE8005, KD-49XE9005, KD-55A1, KD-55XE8505, KD-55XE9005, KD-55XE9305, KD-65A1, KD-65XE8505, KD-65XE9005, KD-65XE9305, KD-75XE9005, KD-75XE9405, KD-77A1

Asia model(except Japan/China) • KD Series:
KD-43X7500E, KD-43X8000E, KD-43X8200E, KD-49X7500E, KD-49X8000E, KD-49X8200E, KD-49X9000E, KD-55A1, KD-55X8000E, KD-55X8200E, KD-55X8500E, KD-55X9000E, KD-55X9300E, KD-55X9500E, KD-65A1, KD-65X8500E, KD-65X9000E, KD-65X9300E, KD-65X9500E, KD-75X8500E, KD-75X9000E, KD-75X9400E, KD-77A1

2016 Series:
US/Canada/Mexico/Latin America model
• KD Series: KD-49X7005D, KD-55X7005D, KD-65X7505D
• XBR Series: XBR-43X800D, XBR-49X700D, XBR-49X705D, XBR-49X707D, XBR-49X800D, XBR-49X835D, XBR-55X700D, XBR-55X705D, XBR-55X707D, XBR-55X850D, XBR-55X855D, XBR-55X857D, XBR-55X930D, XBR-65X750D, XBR-65X755D, XBR-65X757D, XBR-65X850D, XBR-65X855D, XBR-65X857D, XBR-65X930D, XBR-65X935D, XBR-65X937D, XBR-65Z9D, XBR-75X850D, XBR-75X855D, XBR-75X857D, XBR-75X940D, XBR-75Z9D, XBR-85X850D, XBR-85X855D, XBR-100Z9D

Europe model
• KD Series: KD-43XD8005, KD-43XD8305, KD-49XD7005, KD-49XD8005, KD-49XD8305, KD-50SD8005, KD-55SD8505, KD-55XD7005, KD-55XD8005, KD-55XD8505, KD-55XD9305, KD-65SD8505, KD-65XD7505, KD-65XD8505, KD-65XD9305, KD-65ZD9, KD-75XD8505, KD-75XD9405, KD-75ZD9, KD-85XD8505, KD-100ZD9

Asia model(except Japan/China)
• KD Series: KD-43X8000D, KD-43X8300D, KD-49X7000D, KD-49X8000D, KD-49X8300D, KD-50S8000D, KD-55S8500D, KD-55X7000D, KD-55X8500D, KD-55X9300D, KD-65S8500D, KD-65X7500D, KD-65X8500D, KD-65X9300D, KD-65Z9D, KD-75X8500D, KD-75X9400D, KD-75Z9D, KD-85X8500D, KD-100Z9D

Global
• KDL-W800D and KDL-W950D
• KDL-W/WD, KLV-W Series (2016 model) are not compatible

2015 Series:
• XBR-X94xC, XBR-X93xC, XBR-X91xC, XBR-X90xC, XBR-X85xC, XBR-X83xC, XBR-X80xC, KD-X94xxC, KD-X93xxC, KD-X91xxC, KD-X90xxC, KD-X85xxC, KD-X83xxC, KD-X80xxC, KDL-W95xC, KDL-W85xC, KDL-W80xC, KDL-W75xC, KDL-W70xC, KDL-W600A

2014 Series:
• XBR-X95xB, XBR-X90xB, XBR-X85xB, KD-X95xxB, KD-X90xxB, KD-X85xxB, KD-X83xxC, KD-X80xxB, KDL-W95xB, KDL-W92xA, KDL-W90xB, KDL-W85xB, KDL-W83xB, KDL-W8xxB, KDL-W7xxB, KDL-W6xxB, KDL-W5xxA

2013 Series:
• XBR-X90xA, XBR-X85xA, KD-X900xA, KD-X850xA, KDL-W95xA, KDL-W90xA, KDL-W85xA, KDL-W80xA, KDL-W70xA, KDL-W67xA, KDL-W65xA, KDL-W60xA, KDL-S99xA